Now that you’ve asked your customer a series of probing questions, it’s time to move onto the next step of the sales process. You’ll be using that information you obtained to hone in on a product or service you offer and recommend it to your customer. Let’s take a look at the key parts in this step.
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You’ve approached your target, engaged in a friendly ice breaking conversation and hopefully managed to get them to let their guard down just a little bit. Now what? Well let’s discuss the next step in the sales process. Read the rest of this entry »
Popularity: 89% [?]
Let me paint the picture here. You’re standing around your store chatting with your coworkers, when all of a sudden a customer comes in. You open with a, “Can I help you?” To which the customer replies with, “No thanks, I’m just looking.” You just dug yourself a hole and made the sale just that much harder. Here’s how you avoid the dreaded, “No thanks, I’m just looking.” Read the rest of this entry »
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