Archive for October, 2009

valueWhen you recommend a product or service, you will be bringing up the features of that product or service. But that’s only half the battle in getting the customer to see the value of it. Let’s take a look at what the other half is. Read the rest of this entry »

GHTime Code(s): 6767c c65e4 

Popularity: 57% [?]

Persuasive Words

Posted by On October - 26 - 2009

yesWhen you look at advertisements do you realize certain words are used more than others? Market research has shown that these words appeal to customers and are even able to persuade customers into following through with the sale. What are these words? Read the rest of this entry »

GHTime Code(s): 2566e 87c14 

Popularity: 90% [?]

First Impressions

Posted by On October - 22 - 2009

silFirst impressions are very important in life and in sales. It’s often hard to break a person’s judgement of you after you leave them with a horrible first impression. You only get one chance at this so we’ll discuss how to make it a god one. Read the rest of this entry »

GHTime Code(s): ccb5b 

Popularity: 95% [?]

People hate you

Posted by On October - 20 - 2009

angerIt’s human nature to dislike or even hate someone who has done them wrong in the past. If a salesperson has crossed them in the past, guess what? You, as a salesperson, are categorized with the rest of them. Here are some of the reasons people don’t like salespeople. it’s important to know these so you can work on avoiding these and it will help to build rapport. Read the rest of this entry »

GHTime Code(s): 627e6 6698c d41db 1c8ef a0e3f 37dda 

Popularity: 100% [?]

Recommend a Product and Build Value

Posted by On October - 18 - 2009

buildNow that you’ve asked your customer a series of probing questions, it’s time to move onto the next step of the sales process. You’ll be using that information you obtained to hone in on a product or service you offer and recommend it to your customer. Let’s take a look at the key parts in this step.

Read the rest of this entry »

GHTime Code(s): b15d5 88502 a575b 569d5 cdaa5 

Popularity: 89% [?]

Product knowledge

Posted by On October - 17 - 2009

If you work selling a product or service, you have to know what exactly it is you sell. Obviously you know that you sell cell phones, or cars. But you have to be more specific, which cell phones or which cars. Don’t let me hear you say, “I sell Mazda cars” or “I sell Samsung cell phones.” You have to know which model numbers, what features and how they differ from your competitors products, that’s product knowledge.. Let’s examine why it’s so important to have product knowledge. Read the rest of this entry »

GHTime Code(s): 7c617 35bec 

Popularity: 89% [?]

Probing for Needs

Posted by On October - 16 - 2009

probeYou’ve approached your target, engaged in a friendly ice breaking conversation and hopefully managed to get them to let their guard down just a little bit. Now what? Well let’s discuss the next step in the sales process. Read the rest of this entry »

GHTime Code(s): c3f94 4a788 nc f587e 

Popularity: 89% [?]

The Value of Repeat Customers and Referrals

Posted by On October - 15 - 2009

referSo you’ve followed the steps to a successful and honest sale, and everything went great. You built rapport, you connected with your customer, and they trust you. Don’t waste all that effort you put in by not ensuring that they would come back to you for future purchases. We’re going to be discussing repeat customers and how you can ensure they come back to you. Read the rest of this entry »

GHTime Code(s): c2e6e nc c7fa5 061d4 287e0 8d41e 

Popularity: 59% [?]

The Approach

Posted by On October - 15 - 2009

approach1Let me paint the picture here. You’re standing around your store chatting with your coworkers, when all of a sudden a customer comes in. You open with a, “Can I help you?” To which the customer replies with, “No thanks, I’m just looking.” You just dug yourself a hole and made the sale just that much harder. Here’s how you avoid the dreaded, “No thanks, I’m just looking.” Read the rest of this entry »

GHTime Code(s): 380cd 9e16b b2366 cc520 67ead 260e4 3a149 

Popularity: 100% [?]

    Enter your email address:

    Delivered by FeedBurner

    Enter the video embed code here. Remember to change the size to 310 x 250 in the embed code.